Change Management

The participants: - know the essential strategic and operational measures for analyzing and implementing corporate change processes - know the phases of the change process according to different models - are able to critically reflect on corporate business processes, evaluate change measures and implement and manage change processes - know how to deal with various types of resistance and emotions during change processes - can initiate, implement, complete and evaluate transformation processes - develop the ability to analyze conflicts and use them constructively - know the key negotiation models and techniques and can apply them successfully in specific situations - know the key cognitive and emotional influencing factors in negotiation processes - know the most important methods and tools for evaluating change projects and can apply them - are able to develop strategies and measures to successfully integrate AI into the corporate culture and structure

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- Strategy development and implementation in the context of change projects - Concepts, instruments and process models of change management and communication in the change process - Human behavior during change and leadership tasks during change - Success factors in change management (opportunity management) - Initiation, design and implementation of change processes - Fundamentals of conflict management: conflict resolution models and model process of a conflict discussion - Neutrality and leadership responsibility in a tense relationship - Mediation process and process management skills - Transformational leadership - Evaluation and control of change projects - Integration of AI into the corporate culture and structure

• Lauer, T. (2019): Change Management: Grundlagen und Erfolgsfaktoren • Klinkhammer, M./ Hütter, F./ Stoess, D./ Wüst. L. (2018): Change happens: Veränderungen gehirngerecht gestalten • Hackl, B. (2017): New Work: Auf dem Weg zur neuen Arbeitswelt: Management-Impulse, Praxisbeispiele, Studien • Solzenberg, K./ Heberle, K. (2021): Change Management: Veränderungsprozesse erfolgreich gestalten - Mitarbeiter mobilisieren. Vision, Kommunikation, Beteiligung, Qualifizierung • Cameron, E./ Green, M. (2019): Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change

Portfolioarbeit

German

6

35

3.0

ILV (Blended Learning, Inverted Classroom)

2

4_CM

integrated lecture

Compulsory