Business Process Modelling & Optimization
Niveau
Master
Learning outcomes of the courses/module
The graduate, the student:
* Knows the problems of processes in companies
* Knows sources of requirements for processes
* Can derive measured variables and process goals from requirements
* Can conduct process surveys
* Knows types of process models and knows when to apply which ones
* Can document processes in the most important notations (eEPK, BPMN, DIN)
* Knows the most important process modeling software
* Can apply selected SW for modeling
* Can analyze actual processes
* Knows the most important methods of Lean Management
* Knows methods for finding solutions
* Knows the problems of processes in companies
* Knows sources of requirements for processes
* Can derive measured variables and process goals from requirements
* Can conduct process surveys
* Knows types of process models and knows when to apply which ones
* Can document processes in the most important notations (eEPK, BPMN, DIN)
* Knows the most important process modeling software
* Can apply selected SW for modeling
* Can analyze actual processes
* Knows the most important methods of Lean Management
* Knows methods for finding solutions
Prerequisites for the course
not applicable
Course content
* Identifying customer and business requirements
* Modeling processes
* Applying process modeling tools
* Measuring process performance
* Analyzing processes
* Improving process performance
* Modeling processes
* Applying process modeling tools
* Measuring process performance
* Analyzing processes
* Improving process performance
Recommended specialist literature
Becker J., Kugeler M., Rosemann M; Prozessmanagement. Ein Leitfaden zur prozessorientierten Organisationsgestaltung; Heidelberg 2012; 7. Auflage
Ohno T.; Toyota Production System, Beyond large scale production; 1988
Liker J.; The Toyota Way; New York 2004
Lunau St., Meran R., John A., Staudter Ch., Roenpage O.; Six Sigma+Lean Toolset: Mindset zur erfolgreichen Umsetzung von Verbesserungsprojekten; 2014; 5. Auflage
George M., Maxey J., Rowlands D., Upton M.; The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
Ohno T.; Toyota Production System, Beyond large scale production; 1988
Liker J.; The Toyota Way; New York 2004
Lunau St., Meran R., John A., Staudter Ch., Roenpage O.; Six Sigma+Lean Toolset: Mindset zur erfolgreichen Umsetzung von Verbesserungsprojekten; 2014; 5. Auflage
George M., Maxey J., Rowlands D., Upton M.; The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed
Assessment methods and criteria
Written exam
Language
German
Number of ECTS credits awarded
6
Share of e-learning in %
20
Semester hours per week
3.5
Planned teaching and learning method
Lecture, group work, individual work with software, continuous simulation example in the LEAN Lab, presentation and discussion of tasks
Semester/trimester in which the course/module is offered
1
Name of lecturer
Prof. (FH) DI Dr. Martin Adam
Academic year
1
Key figure of the course/module
PQM.3
Type of course/module
integrated lecture
Type of course
Compulsory
Internship(s)
not applicable