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Managing the Event Workforce (WP)

Niveau

first cycle, Master

Learning outcomes of the courses/module

Students will be able to:
- evaluate the nature, structure and processes of the managing people in the context of events.
- critically examine moral, ethical and legal issues in the event workplace.
- critically discuss best practice in human resource management in the global events industry.
- understand the complexity of event volunteer management.
- develop and articulate reasoned arguments based on information.

Prerequisites for the course

not applicable

Course content

- Introduction to human resource management in an event setting, e.g. the ‘pulsating organization’
- Recruitment, selection, training and development of the event workforce
- Motivation and retention of the event volunteers
- Aesthetic and emotional labor in the event industry
- Moral, ethical and legal aspects of human resource management in an event setting incl. e.g. working conditions of the event workforce

Recommended specialist literature

Benson, A. (2019). International Sports Volunteering. London: Routledge.
Smith, K., Lockstone-Binney, L. Holmes, K and Baum, T. (2017). Event Volunteering: International Perspectives on the Event Volunteering Experience. London, Routledge.
Van der Wagen, L. (2014). Human Resource Management for Events. 2nd edition. London, Routledge.

Assessment methods and criteria

examination

Language

English

Number of ECTS credits awarded

5

Share of e-learning in %

25

Semester hours per week

2.0

Planned teaching and learning method

seminar

Semester/trimester in which the course/module is offered

3

Name of lecturer

Team SCEM

Academic year

Key figure of the course/module

vz.OME.2

Type of course/module

seminar-degree

Type of course

Compulsory

Internship(s)

not applicable