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Market Research & Customer Insights

Niveau

1. Study cycle, Bachelor

Learning outcomes of the courses/module

The students:
• know what role market research plays in the entire marketing complex.
• can create a questionnaire and program it online using software.
• know selected quantitative and qualitative methods of market research and can use standard statistical software for evaluation.
• have gained an initial insight into Big Data or Data Analytics as a method of secondary market research

Prerequisites for the course

none

Course content

• Importance of market research and its integration into the marketing process
• Planning and implementation of market research projects
• Creating and programming questionnaires
• Selected qualitative and quantitative analysis methods
• Application of statistical software (SPSS, R, Stata) for data analysis
• Options and sources of secondary market research (e.g. Big Data)

Recommended specialist literature

• Runkler, Thomas: Data Analytics. Springer (latest edition)
• Mooi, Erik et al.: Market Research. Springer (latest edition)
• 1-2 current articles from professional journals

Assessment methods and criteria

Portfolio

Language

German

Number of ECTS credits awarded

4

Share of e-learning in %

40

Semester hours per week

2.0

Planned teaching and learning method

Blended Learning

Semester/trimester in which the course/module is offered

5

Name of lecturer

Prof. (FH) Dr. Peter Dietrich

Academic year

Key figure of the course/module

IBS.VZB.05.03

Type of course/module

integrated lecture

Type of course

Compulsory

Internship(s)

none