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Change Management

Niveau

2.Semester Master: 1st Study cycle

Learning outcomes of the courses/module

The students:
• know the basic theories of change management
• are able to apply Kotter's phase model in the transformation process and to critically reflect on it
• are able to prepare a change project
• are able to organize leadership coalitions
• understand the importance of communication in change projects
• are able to differentiate between emotional and factual levels

Prerequisites for the course

2. Semester: no information

Course content

• Basics of change management (definition, framework conditions for change, basic forms of change)
• Kotter's phase model
• Organization of change projects
• Building up a management coalition and the importance of communication
• Dealing with resistance
• Interplay between factual and emotional levels
• Working out success factors

Recommended specialist literature

Berner, W. (2010) CHANGE 15 Fallstudien zu Sanierung, Turnaround, Prozessoptimierung, Reorganisation und Kulturveränderung, Stuttgart.
Cawsey, T. F., Deszca, G. & Ingols, C. (2016) Organizational change: An action-oriented toolkit. Thousand Oaks.
Dawson, P. & Andriopoulos, C. (2017) Managing change, creativity and innovation. London.
Deutinger, G. (2017) Kommunikation im Change: Erfolgreich kommunizieren in Veränderungsprozessen, Wiesbaden.
Doppler, K. & Voigt, B. (2008) Feel the Change! Wie erfolgreiche Change Manager Emotionen steuern, Frankfurt/New York.
Kotter, J. P. (1996) Leading Change, Boston/Massachusetts.
Kreutzer, R. T., Neugebauer, T. & Pattloch, A. (2017) Digital Business Leadership: Digitale Transformation - Geschäftsmodell-Innovation - agile Organisation - Change-Management, Wiesbaden.
Noé, M. (2014) Change-Prozesse effizient durchführen: Mit Projektmanagement den Unternehmenswandel gestalten, Wiesbaden.
Vahs, D. & Weiand, A.(2010) Workbook Change Management, Methoden und Techniken, Stuttgart.

Assessment methods and criteria

• Seminar thesis
• Online questions

Language

German

Number of ECTS credits awarded

3

Share of e-learning in %

33

Semester hours per week

2.0

Planned teaching and learning method

Blended Learning

Semester/trimester in which the course/module is offered

2

Name of lecturer

Helmut Haberl
Tobias Riegger

Academic year

Key figure of the course/module

1

Type of course/module

integrated lecture

Type of course

Compulsory

Internship(s)

none