Process Monitoring & Business Reporting
Niveau
Master
Learning outcomes of the courses/module
The graduate, the student:
* Understands the importance of strategic planning and performance drivers
* Can transform strategic planning into operational KPIs (e.g. strategy maps, Hoshin planning)
* Understands the importance of holistic KPI systems
* Understands the importance of performance KPIs for managing organizations * Understands types of operational KPIs and KPI systems (e.g. accounting based, stock market oriented)
* Can present performance KPIs in a comprehensible way (e.g. building dashboards, reports)
* Understands reporting possibilities in ERP systems
Prerequisites for the course
none
Course content
* Strategic planning
* Operational key figures
* Key figure systems
* Types of operational key figures
* Display of performance key figures
* Reporting options in ERP systems
Recommended specialist literature
Auer K.; Kennzahlen für die Praxis; SWK-Sonderheft; Wien; 2007
Eckerson W.; Performance Dashboards; Hoboken; 2011
Assessment methods and criteria
Written exam
Language
German
Number of ECTS credits awarded
3
Share of e-learning in %
15
Semester hours per week
1.5
Planned teaching and learning method
Lecture, individual work with software, group work, presentation and discussion of tasks
Semester/trimester in which the course/module is offered
1
Name of lecturer
Mag. Peter Holzer
Academic year
Key figure of the course/module
BTP.2
Type of course/module
integrated lecture
Type of course
Compulsory
Internship(s)
none