Facility & Real Estate Management

• Basic components of communicative processes, message and meaning as well as content and relationship aspects of human communication • Language, gestures, facial expressions, posture • Possibilities of communication for assessment and motivation • Communication in a team • Communication problems and conflict solutions • Goals and target group as well as structure, content and form of a presentation • Selection and application of different presentation techniques and media • Challenges of dislocated presentations • Goals and target group as well as content and form of 3D visualizations • Selection and application of tools for the creation of 3D visualizations • Objectives and target group as well as structure, content and form of short videos • Selection and application of simple techniques and tools for video creation

• Qualitative and Quantitative Scientific Methods o Questionnaire o Interview o Qualitative & quantitative content analysis o Field & laboratory study (focus on experiment, A/B test & simulation) • Tools and Examples o Data collection o Data analysis o Visualization of the results • Description and critical reflection of results

The students have to carry out a project independently in small groups to the extent of 4 ECTS = 100h. The basis for this is a given objective. Planning, coordination, budgeting, control, communication and reporting as well as finding solutions are in the hands of the students. The role of the course director focuses on coaching the students. In addition to the project, basic principles of project management and application of supporting tools are part of this module: • Project planning (project organization, resource planning with time planning, as well as cost, financial and budget planning). • Project management (time management, cost control and accounting, team leadership, quality management for projects)

The students have to carry out a project independently in small groups to the extent of 4 ECTS = 100h. The basis for this is a predefined objective. Planning, coordination, budgeting, control, communication and reporting as well as finding solutions are in the hands of the students. The role of the course director focuses on coaching the students. In addition to the project, the following teaching and learning contents are part of this module: • Examples and approaches to solutions from practice and research are presented in lectures by experts in the field and, where appropriate, excursions to companies and research institutions.

Part-time students must complete an internship of 8 ECTS = 200 hours. This time can be credited to students working in a specific subject. The following contents will be taught during the internship: • Supplementing and deepening the knowledge acquired during the course of study through practical activities and questions of commercial law at an external company. The internship ensures that the students find their way when they start their professional life or when they re-orientate after their studies, and that they gain confidence in the implementation of their acquired knowledge through experience they have al-ready gained. In addition to the internship, the following teaching and learning contents are part of this module, and are further developed with exercises and supplementary work: • Reflection on one’s own strengths • Possibilities of self-marketing • Implementation strategies for a personal work-life balance

• Deepening the knowledge of academic work in relation to the independent Bachelor thesis • Visualization of academic results such as posters, video, infographics, etc. • Regular meetings to discuss the current status and progress of the Bachelor thesis with accompanying academic supervision • Information on the Commission Bachelor examination

• Basic knowledge and overview of common building materials for construction and finishing • Assessment and selection of building materials according to technical and economic characteristics • Basic knowledge of structural mechanics • Building physics (heat, sound and humidity) • Construction defects and structural damage with regard to cause and avoidance

• Basic programming knowledge for data preparation • Analysis and presentation of information from data sets

• Primary, secondary and tertiary structures • Solid, lightweight and system construction methods in shell and finish construction • Communication of the constructive interrelations and detailed solutions usually found in building construction (new construction and renovation) • Requirements (rules and standards) and contents of construction drawings (site plan, ground plans, sections, views and details) • Introduction to the functions of a CAD program and application

• Public building law (provisions from regional and building regulations) • Fundamentals and application of feasibility studies o Market, location and competition analyses o Use concepts o Profitability analyses o Risk analysis • Planning and construction processes • Building typologies and room functions • Design fundamentals • Creation of 2D and 3D sketches as basis for communication • Special features, instruments and methods of real estate marketing

• Meteorological fundamentals, comfort • Heating and cooling loads • Heating systems: Description and characteristics of the most important components, e.g. heat exchangers, boilers, burners, heat pumps, solar systems, automation equipment • Ventilation technology: Description and characteristics of the most important components, e.g. fans, air heaters and air coolers, air filters, air humidifiers and dehumidifiers, heat recovery, fire protection, automation equipment. • Refrigeration: Description and characteristics of the most important components, e.g. refrigerating machines, recooling plants, cooling ceilings, circulating air cooling units • Electrical engineering: Description and characteristics of the most important components, e.g. distribution, fuses, equipment

• Sanitary Technology: Hot water preparation, water supply, sewage disposal, rainwater • Elevators, escalators, lifting platforms, automatic doors, garage technology, fire alarm systems, safety lighting

• Fundamentals of financial mathematics • Static and dynamic investment calculations • Loan financing and equity financing • Real estate lending process • Real estate investment/real estate investment • Real estate market and capital market

• Fundamentals of property valuation • Procedure and influencing factors of standardized valuation methods (comparative value method, material value method, capitalized earnings value method, DCF method, residual value method) • Introduction to valuation of rights and encumbrances

• Overview and context analysis of the most important subareas in business administration • Subject and fundamentals of business administration: o Operational functional areas o Business decision theory o Fundamentals of management and ethics o Fundamentals of Human Resources and organization o Marketing fundamentals • Fundamentals of business management: o Constitutive company decisions such as legal forms, location decisions, types of mergers and acquisitions and choice of business segment o Functional company decisions: Materials management, production management, marketing • Fundamentals of business value creation processes and functions (value creation architecture and structure) • Fundamentals of market-, process- and strategy-oriented management • Microeconomics and the behavior of managers and companies • Price and product policy of companies • Elementary principles of game theory • Company organization • Market forms & market entry • Decisions under uncertainty • Behavioral economics • Economy of digitization • External accounting: o Structure of the accounting system o Fundamentals of operational accounting: Tasks, sub-areas and basic concepts o Commercial accounting system: From inventory to opening balance sheet o Double-entry accounting system: Posting business cases to inventory and profit and loss accounts o Organization of bookkeeping (chart of accounts, sales tax, etc.) o Principle of period purity and accruals and deferrals • Internal accounting: o Objectives and basic concepts of cost and revenue accounting o Fundamentals of cost and revenue accounting: Tasks, components and subareas o Structure of cost accounting (cost elements, cost centers, cost objects) o Contribution margin accounting

Core Topics: • Economic thinking and marginal analysis • Efficient allocation of scarce resources • Market model and market equilibrium • Macroeconomic variables (GDP, inflation and unemployment) and the interrelationships Selected economics topics: • Elasticity and welfare • Cost functions and optimal firm production • Price setting and market forms • Short-term economic fluctuations: Business cycle • Money, the ECB and inflation • Long-term economic growth • International relations and trade

• Fundamentals of a company with a focus on digital business models within the real estate industry • Components of a business plan and creation of one’ s own business plan • Business model analysis • Fundamentals of marketing business models

• Structure and contents of service level agreements • Basic structure and contents of Facility Services • Structure and procedure of a CAFM implementation • Measurement procedures and certifications in quality management • Energy management with a focus on energy management systems and energy audits • Maintenance management and maintenance strategies • Relocation management and space management with a focus on office space and workplace concepts, space planning, occupancy analyses, ergonomics, accessibility and change management • Basic concepts and calculations in cleaning management

• Fundamentals of building management • Management and administration of WGG properties, WE properties, apartment buildings and commercial properties • Real estate asset management • Corporate real estate management • Public real estate management • Key management figures

• Explanations of terms from the most important areas of law • Distinction between public law and private law • Applied basic knowledge of civil law • Real estate-specific legal areas (e.g. acquisition of property, MRG, WEG) • Contract law (including FM contracts, contracts for work and services, maintenance and repair contracts) • Fundamentals of public procurement law